A: You can make payments via "PayPal" or "Amazon Pay."

Q: Which countries do you deliver to? 

A: We can deliver to any country where the services of EMS are available.

Q: How long does it take for the order to arrive after placing it? 

A: We will ship orders within 7 days and the estimated delivery times from the shipping are as follows:  

• Asia: 2 - 5 days

• US, Canada, Australia, Europe: 3 - 5 days

• Middle East: 5 - 10 days

Disclaimer:

Please note that, since we operate alongside our primary business as sharpeners, these numbers are estimates and do not guarantee the delivery timeframe, so please understand if, in such unforeseen situations, we may experience delays.

Q: Can I specify a delivery date and time? 

A: Unfortunately, specifying a delivery date and time is not possible.

Q: What is the shipping cost? 

A: The shipping cost varies by country. 

When placing your order, please select the destination country, and the shipping cost will be displayed for your reference.

Q: Are there any additional costs such as customs duties and VAT, aside from shipping charges? 

A: The prices listed on our online store do not include customs duties and VAT, so they will need to be paid separately.

Q: Are returns or refunds an option? 

A: Returns are possible within 7 days of receiving the product. 

Please note that only items deemed faulty by our store are eligible for returns. We cannot accept returns for damages during shipping, damage due to mishandling by the customer, or returns without valid reasons. Thank you for your understanding.

Q: Is it possible to have a name engraved on the knife? 

A: Yes, it is possible. Depending on the number of characters, there may be an additional fee. Also, please note that some knives may not be suitable for engraving, so please be aware of this.