Act on Specified Commercial Transactions

Seller

板場直哉

Seller's Address

〒949-8562

Niigata十日町市安養寺乙２８４−１

Contact

Phone number for BASE Inc., operator of the BASE online shop opening service, is listed here.
Click here to send inquiries regarding ITABARYU.

Hours & Shop Information

Inquiry Response Hours: 8:00 AM to 6:00 PM (Japan Time)
Regular Holidays: Irregular

About Price

Additional shipping fees apply. For more information about shipping fees, please refer to the product details page. Prices listed on our online store do not include customs duties, VAT and other taxes outside Japan, so they will need to be paid separately.

About Payment Billing Date

Payment Method: You can make payments via "PayPal" or "Amazon Pay".
Payment Timing: Payment will be confirmed at the time of order placement.

Shipping Date

We will ship orders within 7 days and the estimated delivery times from the shipping are as follows:
• Asia: 2 – 5 days,
• US, Canada, Australia, Europe: 3 – 5 days,
• Middle East: 5 – 10 days.
Disclaimer:
Please note that, since we operate alongside our primary business as sharpeners, these numbers are estimates and do not guarantee the delivery timeframe, so please understand if, in such unforeseen situations, we may experience delays.

Notes on Refund and Returning Goods

Returns are possible within 7 days of receiving the product. Please note that only items deemed faulty by our store are eligible for returns. We cannot accept returns for damages during shipping, damage due to mishandling by the customer, or returns without valid reasons. Thank you for your understanding.